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[NixFifty] Tickets: Help Desk and Knowledge Base
2.9.2
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Fix "Call to a member function setAsSaved() on false" error.
Allow staff users to set a separate signature for help desk replies.
Display open and total ticket counts on the category list when viewing the ticket queue.
Add a style property to toggle how ticket counts should be displayed on the category list.
Fix not being able to delete attachments from ticket messages.
Fix not being able to unlock locked tickets from the ticket edit page.
Fix anonymised staff replies would cause the first message of a ticket to be indexed as a guest instead of the actual user or the anonymised account.
Fix quotes/mentions from anonymised messages attributed to the ticket starter.
Fix an issue preventing audio/video content being uploaded to knowledge base articles.
Fix duplicate images potentially showing in the knowledge base articles attachment lightbox.
Various bits of code clean up.
![[NixFifty] Tickets: Help Desk and Knowledge Base](/data/resource_icons/0/157.jpg?1738487818){kind=icon}