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[NixFifty] Tickets: Help Desk and Knowledge Base

[NixFifty] Tickets: Help Desk and Knowledge Base 2.9.2

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xenDome

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xenDome submitted a new resource:

[NixFifty] Tickets - Full-fledged support system solution for XenForo 2.

Tickets is a support system solution for XenForo 2 aiming to collate all your helpdesk needs in to one easy to use solution.
Features:
  • Allow users to create new tickets in configurable categories. Custom permissions allow you greater control over who can see a ticket and who can respond to them.
  • Sophisticated guest support allowing non-users to create tickets and receive responses and notifications from them.
    • Guest tickets are protected by a password and this...

Read more about this resource...
 
xenDome updated [NixFifty] Tickets with a new update entry:

2.9.1

  • Allow staff users to set a separate signature for help desk replies.
  • Display open and total ticket counts on the category list when viewing the ticket queue.
  • Add a style property to toggle how ticket counts should be displayed on the category list.
  • Fix not being able to delete attachments from ticket messages.
  • Fix not being able to unlock locked tickets from the ticket edit page.
  • Fix anonymised staff replies would cause the first message of a ticket to be indexed as...

Read the rest of this update entry...
 
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